Service 01
SMB IT Operations
Senior-level IT help on a project basis — without an enterprise services contract.
Day-to-day infrastructure, identity, endpoints, and vendor management for small and mid-sized businesses that have outgrown a part-time IT person but aren't ready (or shouldn't be paying) for a full MSP retainer. We come in, stabilize what's broken, document what's there, and leave you with systems your in-house team can actually run.
- Backups, monitoring, and incident response playbooks
- Identity & access (Microsoft 365, Google Workspace, Okta)
- Endpoint management, patching, MDM rollouts
- Vendor selection, contract review, license rationalization
- On-call rotation design and runbook authoring
- Cloud cost reviews (AWS, Azure, GCP)