Support & FAQ

You get all three modules free for 45 days. No card required to start, and nothing is ever charged automatically: when the trial ends your account pauses (your data stays, the modules switch off) until you choose to activate billing. Do nothing and you're never billed. Activate when you're ready and the flat Suite price ($499/mo) applies from then.

Modules aren't sold individually — one signup, one login, and one flat price ($499/month) covers the Soft-Con Tracker, SkillVault, and MyVaultMate modules together.

No — the trial collects no card at all, and nothing can be charged during the 45 days or after: when the trial ends your account pauses until you actively choose to activate billing, which is the only time you'll be asked for a card. Cancel anytime before then at no cost.

Yes. One account signs you into every app you own — your My Apps page shows what's active and lets you open each one.

One flat price: $499/month for the whole Suite, all three modules, everything uncapped. Annual billing is 2 months free (you pay for 10). See the pricing page.

Cancel anytime from your account billing page or by emailing support@cmtechsoftware.io. Cancel before your trial ends and you won't be charged.

Payments run securely through Stripe. You can pay by card monthly or annually. We never store your raw card number.

It tracks every software license and vendor contract in one place — seats paid vs. used, renewals, and spend — with alerts before contracts auto-renew, so nothing renews unexamined. See the product details.

Small businesses tracking subscriptions across a dozen inboxes and a spreadsheet nobody trusts — anyone who's been surprised by an auto-renewal at last year's headcount.

Unlimited — contracts, vendors, and renewal reminders all come uncapped.

You choose — each contract can carry its own reminder rule, set to fire a number of days or months before the renewal date (for example 30, 60, or 90 days out), so you decide to keep, cut, or renegotiate instead of finding out on the invoice.

Yes — it flags unused licenses and forgotten subscriptions automatically. The access audit log, one-click CSV exports, and full API access are all included, on every plan.

It puts every employee skill and certification on one dashboard, with a color-coded matrix, 30/60/90-day pre-expiry alerts, and exportable PDF and CSV reports. See the product details.

Small businesses — manufacturers, law firms, accounting practices, and other professional services — with roughly 25 to 300 employees who must keep certifications current and prove it when asked.

Unlimited employees.

Yes — CSV bulk import and one-click exportable reports are included.

A lightweight agent scans local drives and cloud storage — OneDrive, Google Drive, external disks — for unprotected PII (SSNs, payment cards, health records) and ranks findings by risk. See the product details.

No. It records the type, location, and a redacted sample of each finding — never the raw value — so the report itself never becomes a new exposure.

Small businesses — law firms, accounting practices, and other professional services — that store client PII on employee devices and cloud drives and need to know their exposure before an auditor or attacker does.

Unlimited devices, scanned hourly.

In your dashboard, open Agent tokens (admins only) and create one — it's shown once and stored as a hash, so copy it immediately. Install the lightweight Windows agent on each PC and paste in the token; each PC registers itself as a device under Devices. Under Agent settings, set the scan schedule (hourly, daily, weekly, or manual) and the paths to scan — local drives, cloud folders, external disks, and (via OCR/transcription) images, audio, and video.

Location, data type, and a risk score for every finding, exportable as a raw file or a per-document risk summary.

Each organization can have multiple administrators (manage users, devices, billing, agent settings) and members (view results). Any member can be flagged to receive billing email.

Yes. Data is encrypted, two-factor authentication is available on your account, and payments go through Stripe — we never store raw card numbers.

A US, veteran-owned team in Reno-Sparks, NV that builds, hosts, and supports all three modules. When you contact support you reach the people who wrote the software.