Support & FAQ
Answers to the questions we hear most. Still stuck? Email support — it comes to a real person, not a ticket queue.
Trials & getting started
How does the free trial work? +
You get all three apps free for 45 days. A card is required to start; when the trial ends we automatically charge the Suite price ($350/mo) unless you cancel first — and we email you a reminder before any charge.
Do I have to buy all three apps? +
No. Each app starts at $150/month (Starter, Growth, and Scale tiers). All three together is the CM Tech Suite at $350/month — less than buying all three separately. Start with one and add more anytime.
Do I need a credit card to start? +
Yes — a card is required to begin the trial so your apps keep running seamlessly when it ends. You're never charged during the 45 days, and you can cancel anytime before then at no cost.
Is there one login for everything? +
Yes. One account signs you into every app you own — your My Apps page shows what's active and lets you open each one.
Pricing & billing
What does it cost? +
Apps start at $150/month (Starter/Growth/Scale tiers); all three is the Suite at $350/month. Annual billing is 2 months free (you pay for 10). See the pricing page.
How do I cancel? +
Cancel anytime from your account billing page or by emailing support@cmtechsoftware.io. Cancel before your trial ends and you won't be charged.
How am I billed? +
Payments run securely through Stripe. You can pay by card monthly or annually. We never store your raw card number.
The apps
What is Soft-Con Tracker? +
It tracks every software license and vendor contract in one place — seats, renewals, and spend — with alerts before contracts auto-renew, so nothing renews unexamined.
What is SkillVault AI? +
It keeps every employee certification and license current, with pre-expiry alerts so a lapse never costs you a contract.
What is MyVaultMate? +
It scans your systems for unprotected sensitive data (PII) — SSNs, card numbers, records — so you can find and fix exposure before it becomes a breach.
Account & security
Is my data secure? +
Yes. Data is encrypted, two-factor authentication is available on your account, and payments go through Stripe — we never store raw card numbers.
Who runs CM Tech Software? +
A US, veteran-owned team in Reno-Sparks, NV that builds, hosts, and supports all three apps. When you contact support you reach the people who wrote the software.
Still need help?
Email support@cmtechsoftware.io or request a demo and we'll walk you through it.